Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with how we've covered a particular site? This page explains how to reach us and what kind of queries we can help with.

Bitcoin Casino is an independent comparison and review platform. We research and rate crypto casinos for US players — covering everything from coin support and payout speed to licensing status and anonymity. We're not a casino operator, and we don't take bets or deposits. Our job is to help you make a better-informed decision before you commit your funds anywhere.

What We Can Help With

Before reaching out, it's worth checking whether the answer is already on the site. A lot of common questions are covered in our reviews and supporting pages:

• Review accuracy or corrections — If you believe a detail in one of our casino write-ups is out of date or incorrect, we want to know. Our editorial team reviews flagged content and updates pages where the facts have changed.
• Editorial or methodology questions — Wondering how we score sites, what factors go into a ranking, or why a particular casino appears where it does? Our About Us page covers our approach in full.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please visit our Responsible Gambling page for resources and support contacts, including the National Problem Gambling Helpline at 1-800-GAMBLER. We can point you toward help, but we are not a counselling service.
• Partnerships and commercial enquiries — We work with affiliate partners, and this is disclosed openly across the site. If you represent a casino brand and want to discuss how we cover operators, you can write to us using the contact details below. Commission relationships do not influence editorial ratings — that policy is non-negotiable.
• Technical issues — Broken links, pages that won't load, or anything else going wrong with the site itself.

What We Are Not Able to Help With

There are some things outside our remit, and being clear about them saves everyone time:

• Disputes with casino operators — We review sites but have no authority over them. If a casino has withheld a withdrawal, disputed a bonus, or closed your account, you need to contact that operator directly. We can't intervene on your behalf.
• Legal or tax advice — US players gambling at offshore crypto casinos are operating in a legal grey area, and gambling winnings and crypto gains may carry tax obligations. We cover this general landscape on the site, but we are not lawyers or tax advisors. Please consult a qualified professional for advice that applies to your specific situation.
• Wallet setup or transaction support — We cover how deposits and withdrawals work in general terms, but we can't troubleshoot your personal wallet, confirm your on-chain transaction, or recover lost funds.

How to Reach Us

The best way to contact the Bitcoin Casino editorial team is by email. We aim to respond to all genuine enquiries within two to three business days. Please include as much relevant detail as possible — for correction requests, name the casino and the specific claim you believe is inaccurate; for commercial enquiries, include your company name and what you're proposing.

For terms governing use of this site, see our Terms and Conditions.

A Note on Our Editorial Independence

Bitcoin Casino earns revenue through affiliate partnerships. When you follow a link to a casino and create an account, we may receive a commission from the operator. This is how independent comparison sites like ours stay funded — and we disclose it plainly rather than burying it.

That commercial relationship does not determine rankings, scores, or what we write in a review. Operators cannot purchase a higher editorial rating, and sites that fall short on payout reliability, licensing, or player fairness are called out regardless of whether they're partners. If you believe a review has been influenced in a way that conflicts with this, tell us — we take those concerns seriously.

Responsible Gambling Reminder

Gambling at crypto casinos — including offshore sites that accept US players — carries real financial risk. Crypto price volatility means the value of your balance can move significantly between deposit and withdrawal, independent of how you play. No outcome is guaranteed, and no casino game is a reliable way to generate income.

Offshore crypto casinos are not regulated by US authorities and may not offer the same self-exclusion tools, deposit limits, or dispute resolution processes available through state-licensed operators. If gambling is causing problems, reach out for support: National Problem Gambling Helpline — 1-800-GAMBLER (1-800-426-2537), available 24/7. Our Responsible Gambling page has further resources.

This site is intended for adults aged 18 or older (21 or older where that is the applicable state minimum). Nothing here is directed at anyone under the legal gambling age.